The Territory Manager is responsible for the supervision of his/her sales district and respective sales/turnover. He/She optimizes customer service and increase the acquisition of new customers. In addition, he/she is an operational manager responsible for the quality of service provided to main customers after product implementation. Works closely with other departments to ensure customer satisfaction through the awareness and ongoing development of work processes
Key Activities & Accountabilities
Acquisition of new customers
Planning, executing and monitoring of all measures necessary to guarantee achieving budget
This encompasses in particular:
* The supervision, development and engagement of the assigned sales team
* Control all resources and materials in his/her related sales area
* Coordination of the distribution and logistics of the product (LTC, STC, Demo)
* Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation
* Promotions, presentations, launching of product
* Implement national strategy in terms of referrals program, education, marketing in collaboration with BUD, BDM and PM
* Be responsible of the accuracy of the forecast and prepare on a regular basis business review to be shared to his/her manager, supporting targeting allocation
* Supervise agents/dealer activity
* Conduct training with PM/BDM where necessary to internal and/or external stakeholders
* Takes the accountability of the KOLs
* Offers the customer unique perspectives
* Knows the individual customer’s value drivers
* Implement strategy and address different stakeholders
* Conducting price negotiations and contractual preparation within the limits of in-house guidelines, up to contract conclusion
* Promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviors)
* Fulfilling the quality policy and comply with company’s standard operative procedures with particular attention to the Vigilance ones
Min Qualifications
* From 6 years of experience in a Sales role in Medical Devices industry
* Experience with hospital stakeholders (Surgeons, Nurses, Technical Services, Procurement)
* Native or C2 level of Italian with intermediate level of English (B2)
* Degree in Engineering, Administration, Sales or Marketing or related experience/training in a medical, scientific, technical field
Preferred Qualifications
* Fluent English
* Experience in CMF & NS will be ideal
* Experience working in the operating room
Role details
* Territory: Tuscany, Emilia, Triveneto and Lombardia, Liguria
* Based Location: Milano area, Bologna area, Verona
* Type: Field
* Travel percentage: 70% (20-30% overnight)
* Presence in OR: 10%
What We Offer
Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
Competitive salary. With us, you will receive a competitive salary package and benefits.
Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.
Know someone at Stryker? Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
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