Position:
Internal Account Manager
Job Description:
Internal Account Manager
ABOUT THE ROLE
The
Internal Account Manager
is a key contributor to Arrow's sales organization, responsible for managing customer relationships within an assigned portfolio and acting as a
trusted commercial partner
for both customers and suppliers.
The role combines a
commercial mindset
with close collaboration across internal teams to support
sustainable growth, margin performance, and long-term business development
.
We are looking for a
sales professional
who enjoys working independently, building long-term relationships, and contributing to a
sales-driven environment
focused on customer success.
WHAT WILL YOU DO:
Independently manage the entire
customer relationship
end-to-end, acting as the primary
point of contact
for an assigned customer portfolio.
Proactively drive
sales growth
,
maximize margins
, and
increase market share
, including growth with key suppliers.
Deliver
high-quality customer service
while balancing commercial priorities and customer expectations.
Manage
quoting
,
order processing
,
demand fulfillment
, and
delivery follow-up
.
Troubleshoot and resolve
customer, order, and supply-related issues in close cooperation with internal teams.
Act as a
key liaison
between
customers
,
suppliers
, and
internal stakeholders
, leveraging internal and external resources.
Build and support
long-term business partnerships
for Arrow.
Collaborate with
Arrow Account Managers
on
selected key accounts
.
WHO YOU ARE:
A FEW THINGS YOU'RE AN EXPERT AT
Delivering
results
through a strong commercial mindset
Providing
customer service excellence
and building trust-based relationships
Influencing stakeholders
and negotiating effectively
Problem solving
in a dynamic and ambiguous environment
Time management
while working with sales tools and internal systems
Communicating fluently in
English (both written and spoken)
Ability to communicate in
Spanish
is a considered an advantage
A FEW MORE SKILLS YOU ALSO KNOW (OR WANT TO LEARN)
Self-motivated
with a proactive and ownership-driven approach
Willingness to
learn
product benefits and key technical concepts
Outgoing self-starter
with a strong team mindset
Ability to
adapt communication
to different customer and business situations
Numerate
and comfortable using digital tools for planning and forecasting
WHAT WE OFFER:
Competitive and attractive
employee compensation package
Reliable and
trusting work environment
Cooperative
team with flat structures and open communication
High level of
autonomy
and
ownership
in day-to-day work
Professional and personal development
opportunities
Flexible home office regulation (hybrid 50%)
WHO WE ARE:
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components.
We resell, customize, and distribute electronic components to clients around the world.
Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers.
Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.
Location:
IT-Milan, Italy (Viale Piero e Alberto Pirelli)
Time Type:
Tempo pieno
Job Category:
Sales