Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Intesa (a Kyndryl Group company), as part of its growth path and positioning as an accelerator of digital transformation projects, is looking for a Business Analystto join the team. The role: The Business Analyst is the professional who plays a crucial role in facilitating communication and alignment between IT and business needs. His task is to conduct analysis on existing business processes or new requirements, identifying gaps and opportunities for improvement. Through the collection and analysis of requirements, the Business Analyst translates stakeholder needs into clear and understandable specifications to guide the development of optimal technical solutions. Main activities: - Listening to and understanding customer needs and requirements; - Assessing the feasibility of requirements and mitigating possible risks; - Participating in the study of new product functionalities; - Analysing processes to identify where and how to intervene; - Drafting in written form the analysis describing the process, its logic and individual functionalities; - Providing support to the technical analyst in drafting the detailed analysis, interfacing with the team of developers and Technical Solution Architect, quality control and documentation; - Ensuring that the final project presented is functional, efficient and meets the requirements; - Providing support for feasibility studies, functional analysis, requirements gathering and translation into detailed functional documentation; - Interfacing with Technical Solution Architect for translation of feasibility study into functional/technical analysis. Requirements: - Diploma or degree in management engineering, computer science or similar; - Excellent knowledge of English (B2);At least 3 years' experience in a similar role. Soft Skills to complete the profile: - Communication and negotiation skills to manage critical operational situations; - Organisation and planning; - Quality orientation and the ability to identify possible new business needs of end customers; - Capacity for governance of entire processes. What we offer: - Young and dynamic environment. Highly flexible smart working contract. - Trust and respect for ideas and opinions: everyone in our team is free to share and propose new ideas and solutions. - Community events and initiatives where you will have the opportunity to discuss company projects related to sustainability, inclusion, and education. Location: Turin (with smart working contract) _Consent to data processing _: _Diversity&Inclusion _: _Acknowledgement of code of ethics and code of discipline _: Who You Are see the job description above Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred!