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Service sales area manager - air conditioning

Milano
Panasonic Automotive Systems Europe
Responsabile di zona
Pubblicato il Pubblicato 14h fa
Descrizione

Ph3WHAT YOU WILL BE DOING /h3pThe Service Sale Specialist will be responsible for the development, coordination and management of the entire project related to the maintenance of the air conditioning systems followed. Specifically, the figure will deal with : /pulliPromote and sell maintenance packages to end and / or professional customers by supporting the contact center, implementing teleselling strategies and ensuring the achievement of the set objectives. /liliIdentify cross-selling and up-selling opportunities to increase sales value. /liliCollaborate with the Marketing team to develop promotional campaigns and support materials. /liliCoordinate and monitor the activities of the service centres, ensuring compliance with company quality standards. /liliSupervise the workflow for subscriptions, payments and technical interventions through the corporate CRM. /liliEnsure the respect of the deadlines and operational efficiency for the execution of maintenance. /liliDevelop strong relationships with the network of service centres by implementing initiatives to increase their loyalty. /liliProvide continuous support to customers, ensuring a high level of satisfaction and encouraging contract renewals. /liliEnsure that all actors involved are up-to-date on the operational procedures and features of the maintenance packages. /li /ulh3WHAT WE ARE LOOKING FOR /h3ulliDegree : Preferably Bachelor in Engineering, Economics or Industrial Technical Maturity with specialization in Thermotechnics or Mechanics. /liliWork experience : At least 5 years of experience in the sale of services, preferably in the HVAC, energy or technical maintenance sector. /liliExperience in coordinating multidisciplinary teams and projects. /liliFamiliarity with the management of CRMs and operational processes related to service contracts. /liliLanguages : Fluent knowledge of Italian and good command of English (spoken and written). /liliStrong customer orientation and ability to identify their needs and negotiating and closing skills. /liliProblem-solving mentality and resilience /li /ulh3WHAT WE OFFER YOU /h3ulliA challenging strategic role where you can actively contribute to the company's success and take on responsibility /liliInternational work environment /liliVariety of training and development opportunities /liliFlexible working hours /liliHigh Work-Life Balance /li /ul /p #J-18808-Ljbffr

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Home > Lavoro > Lavoro Commercio > Lavoro Responsabile di zona > Lavoro Responsabile di zona a Milano > Service Sales Area Manager - Air Conditioning

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