Overview
Sentinel Diagnostics, leader in the Development and Production of IVD Diagnostic Kits for Clinical Chemistry, Immunology, Molecular Diagnostics, Chromatography and Rapid Test, is looking for a:
Product Specialist – HPLC / GC / LC-MS (Liquid Chromatography–Mass Spectrometry)
Responsibilities
* Installation and demonstration of Chromatography / LC-MS / MS products at client premises.
* Laboratory activities (on-site and in-field) and data processing to support product applications in pre- and post-sales phases.
* Market and competition analysis to evaluate new products.
* Handling of hotline, customer service mailbox, and complaints according to internal procedures.
* Customer management to ensure complete satisfaction through on-site pre- and post-sales technical support (including installations), troubleshooting, training, and remote follow-up.
* Drafting and management of official communications to customers regarding the products.
* Analysis of technical requirements in tenders, identification of products to be offered and related technical documentation, and, if necessary, drafting of customized marketing material.
* Attendance at national and international congresses, scientific events, and participation in workshops.
Requirements
* Scientific degree.
* At least 2–3 years of experience in a similar role, preferably within the IVD sector.
* Knowledge of LC-MS / MS (Liquid Chromatography–Mass Spectrometry), Chromatography–Mass Spectrometry, GC (Gas Chromatography), or HPLC (High Performance Liquid Chromatography).
* Excellent knowledge of English.
* Strong communication and interpersonal skills.
* Results orientation, proactivity, entrepreneurial mindset, and teamwork skills.
* Willingness to travel on business.
Location
Location: Milan (MM1 Bisceglie), willing to travel on business
Si invita a prendere visione della nostra informativa sul trattamento dei dati personali all\'indirizzo :
#J-18808-Ljbffr