Breakfast Supervisor – Tenuta di Artimino (Member of Melià Collection)
Seasonal Job – March to October. Accommodation available.
Job Summary
To strategically lead and oversee the Restaurant Department, ensuring operational excellence, financial performance, team development and a high-level guest experience in line with Melià standards.
Responsibilities
Operational leadership: Identifying needs and opportunities within the department and proposing improvements to the F&B Partner; ensuring proper execution of restaurant service standards and correct use of OS&E according to each outlet’s concept.
Wine & product management: Overseeing maintenance, supply and inventory control of wine cellars; supporting menu positioning and leading upselling strategies together with F&B Managers.
Performance & KPI management: Participating in operational meetings, analysing KPIs and implementing action plans to improve results.
Guest experience excellence: Ensuring implementation of Brand standards and Sensory Architecture; managing guest incidents in coordination with the Guest Experience Department; driving Voice of the Customer objectives and continuous improvement initiatives.
Sustainability: Promoting local gastronomy and seasonal products; encouraging responsible consumption and cooperating in initiatives to reduce food waste.
Qualifications
Higher education or university degree in Tourism, Hospitality or similar.
Training in oenology/viticulture is considered a strong asset.
At least 1–2 years’ experience in a similar leadership role within the hospitality sector.
Advanced English.
Experience with MICROS and POS systems.
Advanced command of Office 365.
Solid understanding of hotel and restaurant operations.
Leadership skills, strategic vision and strong communication abilities.
Creativity, innovation and strong service orientation.
Results-driven and solution-focused mindset.
Equal Employment Opportunity
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, and we promote diversity and inclusion among our employees. We do not discriminate on the basis of disability, race, religion, gender, or age. We support the sustainable growth of our industry through a socially responsible team. Our motto is “Towards a sustainable future, from a responsible present.”
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