UlliJoin Alibaba Group and Make an Impact on Italy’s E-commerce Landscape! ? /li /ulpWe are looking for a talented and strategic CRM Manager to enhance user engagement and drive activity in our international e-commerce platform. This role is key to achieving our ambitious growth and operational targets, leveraging innovative strategies, data insights, and strong collaboration with cross-functional teams. /ppbWhy This Role is Exciting : /b /ppAs a CRM Manager, you'll play a pivotal role in crafting and implementing user-centric CRM strategies across multiple channels, such as push notifications and email. You'll be responsible for understanding user behavior, creating tailored plans, and balancing business objectives with a seamless user experience. This position offers an exciting opportunity to work at the intersection of technology, data, and user engagement in a dynamic international environment. /ppKey Responsibilities : /ppKey Responsibilities : /pulliResponsible for CRM strategy operations, utilizing channels such as PUSH notifications and EDM to enhance user activeness, reach the DAU target. /liliAnalyze user behavior data, formulate and execute user growth CRM plans to ensure business OKR is met. /liliInsight into the user life cycle, traffic scheduling and distribution based on refined scenario-based requirements, and the establishment of a complete user access strategy system. /liliCooperate with product-campaign-monetization teams closely, summarize the requests, output strategy, balance the business target and user experiences, data verification efficiency, continuously iteration. /liliMonitor market trends, conduct competitive analysis, and provide strategic recommendations for product optimization and business development. /li /ulpQualifications : /pp1. Bachelor's degree with 5 years' experience in operational roles. /pp2. Fluent written and spoken English and Spanish as working language. /pp3. Clear understanding of oversee e-commerce industry or platform user operation is preferred. /pp4. Familiarity with user operation strategies and data analysis skills to identify user needs and behavior patterns from data. /ppPlease, send us the CV in English! /ppLet's shape the e-commerce landscape together! /ppJ-18808-Ljbffr /p #J-18808-Ljbffr