Digital Commerce Support Specialist
We are seeking a highly motivated and detail-oriented Digital Commerce Support Specialist to join our digital team. As a specialist, you will be responsible for assisting with various aspects of e-commerce operations, including order processing, customer service, and product management.
Your key responsibilities will include:
* Providing exceptional customer service and resolving customer inquiries
* Managing product listings, including images, descriptions, and pricing
* Supporting the creation and update of website content and banners
* Conducting market research to inform business decisions
* Monitoring stock levels and product performance
* Analyzing website and campaign performance using analytics tools
* Collaborating with the marketing team to develop promotional campaigns