Ph3About us /h3 pDiageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and create innovative experiences that bring people together to celebrate life. /p h3Job Description /h3 pOur Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. /p h3About The Function /h3 pOur Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential. /p h3About The Role /h3 pTravel requirements: c.35+% travelbr/Team: No direct reportbr/Reporting to: European International Customers Alliances /p pThe International Customers Manager will play a pivotal role in building plans to negotiate with the Europe International Customers/Alliances and its members to improve revenue and share while building long-term sustainable growth. You will be expected to help build strategic principles for success, transform the trading terms and review the buying alliance landscape to recommend an approach for major alliances both now and in the future. Strong leadership is required to collaborate and influence a range of internal colleagues such as KAMs, FDs, Commercial Directors from many countries. Externally, the role also plays a critical role in dealing directly with Buyers and negotiators of the Customers and Alliances for the negotiations and representing Diageo in some European Associations such as Illec and AIM. /p h3Key Outcomes /h3 ul liDeliver great performance. /li liDeliver Global customer sales plans (Customer AOP Global Nit Europe NSV) /li liDeliver sustainable margin expansion plans within global customer PLs. Drive step-change in ICA returns through excellent deployment and management of contractual terms, pricing corridors and investment criteria. The BPM / ME processes ensure real accountability for customer performance at market level /li liPartner with country in building local Joint business plans implement at scale in country. Deliver these outcomes in line with Global Sales Team standards /li liDeliver share gains for Diageo spirits and win key battlegrounds. /li liDrive out costs. /li liTake active lead role in RGM agenda within Global customers. Identify cross-country and in country opportunities and implement them in partnership with country teams /li liSupport countries in optimizing Trade terms investment efficiency using customer PL tools in coordination with commercial finance partner. /li liDeliver commercial strategies and value creation plans for Global Customers supporting the One Europe agenda. /li liDeliver clear differentiated portfolio and channel plans across global customers that enhance value and enable effective negotiations. /li liEmbed one Europe execution approach to drive scale activation behind core brands, Reserve and innovation. Unlock shopper marketing category platforms to drive value growth /li liSupport Europe digital commerce agenda by embedding digital plans into global negotiations and activations /li liInspiring Organizations (internal and external) /li liCluster/Channel heads are aligned to the strategy, resource allocation and executional plans. /li liCountry sales teams have the tools, capabilities and support they need to implement perfectly. We meet – and exceed – our customer’s expectations of a strategic partner due to the quality of our relationships, business insights and executional excellence /li liWell established relationships with senior customer contacts and industry peers are in place: Diageo is seen as a leading authority on customer marketing customer teamwork. This customer selects us as their partner of choice. /li liEffective collaboration at all points of the value chain from supply chain to instore activation to data/intelligence technology. /li liProvides tailor‑made assessments on trade terms defensibility supporting with risks and recommendations. /li /ul h3Decision Maker For /h3 ul liCustomer / channel plans strategies /li liRecommend, lead global customer strategy – directly with global customer teams, indirectly thru country customer/Diageo teams /li liEuropean JBP results /li liPromotional Plan and Conditionalities /li liRisk Management (Pricing and Terms) /li liTop to Top contact strategy /li liCustomer negotiation strategies /li liLeads key account negotiations at Global/pan-European level /li liOwns ME and driving value and margin enhancement plans for Global Customer PLs. BPM process for international customers /li liStrategy development and business management /li liDeep understanding of customer PL, profitability drivers trade terms structures /li liConsistent track record to drive RGM/value growth outcomes with large, multi-country customers /li liBrings strategic approach to see and devise effective channel portfolio plans across customers. Develops effective 3-5 year customer plans and negotiation strategies to increase value for Diageo /li liQuickly builds reputation for expertise in the industry with peers and key influencers /li /ul h3Top leadership capabilities for this role /h3 ul liAbility to orchestrate a large number of senior stakeholders internally and externally. /li liDemonstrates – and encourages in others - deep personal accountability for great performance and beating the competition. /li liMoves efficiently between customer/brand strategy and operational detail /li liEffectively partners with cross‑functional departments (supply, e‑commerce, customer marketing, legal, RGM and finance) /li liCreates stretching, yet realistic customer value growth plans. Has ability to reframe value eroding negotiations into growth driving category and portfolio plans. /li /ul h3Experience / Skills Required /h3 ul liStrong and broad track record in commercial with significant tier 1 account handling experience including International Key Accounts (JBP’s), Buying or Service Alliances, PL accountability and customer marketing experience. /li liExperience in working for – or with – a large leading retailer at national or global level /li liAn authority in negotiation, resolving issues and creating collaborative relationships /li liHas an established network of external relationships - industry peers, key customer contacts and relevant industry authorities. /li liFluent English. French and/or German speaking desired. /li /ul h3Working with us /h3 pOur purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. /p pOur ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. /p pFeel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Please upload the CV in English. /p h3Worker Type /h3 pRegular /p h3Primary Location /h3 pAmsterdam /p h3Additional Locations /h3 pHamburg, Madrid, Milan, Paris /p h3Job Posting Start Date /h3 /p #J-18808-Ljbffr