Join to apply for the VIP Account Manager role at Gamdom
Gamdom is a leading online platform in the iGaming and crypto space, offering innovative experiences to a global player base since 2016. We provide a variety of betting options, bonuses, and rewards for both sports and casino players. As we grow, we are committed to delivering exceptional service and unique rewards for our VIP players.
Key Responsibilities
1. Relationship Management: Build and maintain strong relationships with VIP players, understanding and meeting their needs.
2. Primary Point Of Contact: Serve as the dedicated liaison for VIP players, addressing inquiries and providing solutions via platforms like Intercom, Discord, and email.
3. Loyalty & Rewards: Design and implement personalized loyalty programs, promotions, and rewards.
4. Collaboration With Internal Teams: Work with marketing, promotions, and support teams to create exclusive offers for VIP players.
5. Data-Driven Strategies: Analyze player data to develop targeted engagement strategies.
6. Proactive Issue Resolution: Address player concerns promptly to maintain trust and ensure a positive gaming experience.
What We're Looking For
1. Experience in a customer-focused role, preferably in iGaming or online gaming.
2. Strong interpersonal skills and a passion for delivering excellent customer experiences.
3. Organizational skills and ability to multitask in a fast-paced environment.
4. Familiarity with platforms like Intercom, Discord, and CRM systems is a plus.
5. Analytical mindset with data-driven decision-making skills.
6. Fluency in English; additional languages are a plus.
What We Offer
1. A dynamic and supportive work environment.
2. Opportunities for professional growth and development.
3. Competitive salary and performance-based incentives.
4. The chance to work with a passionate team in an innovative industry.
Join Us!
Become a vital part of delivering memorable experiences for our VIP players. Apply now to join Gamdom’s exciting journey in the iGaming and crypto space!
#J-18808-Ljbffr