Enterprise Field Account Manager Roma Location
Rome, Rome, Italy
Description
The Role
Our Enterprise Account Management team owns and manages our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants. We provide best-in-class support and act as restaurant consultants, using data-driven insights and industry knowledge to drive our partner restaurants’ growth. Our team is passionate, dynamic, and collaborative, working well across departments and building strong relationships with clients.
As an Enterprise Field Account Manager, your responsibilities will include:
* Managing a portfolio of key enterprise restaurants within your territory, focusing on building lasting relationships and increasing profitability and revenue.
* Monitoring and analyzing performance, preparing and presenting partner performance review meetings with key stakeholders.
* Conducting periodic in-store visits, managing operational meetings and reviews, and delivering insights during monthly and quarterly reviews.
* Increasing revenue and health metrics by advising restaurant partners on best practices.
* Collaborating with cross-functional departments such as Marketing, Operations, and Customer Service to drive business growth.
You will be based in Rome with a fully remote contract. Your field area will cover Lazio, Umbria, and Abruzzo regions.
Requirements
* At least 2 years of experience in a commercial role (e.g., account management or sales).
* Strong commercial acumen.
* Excellent attention to detail, interpersonal skills, and organizational abilities.
* Ability to develop and maintain long-term relationships.
* Proficiency in Microsoft Office tools and related project management applications.
* A self-starter capable of managing your own time and priorities.
* Fluent in English.
* Driving license required.
We are a young company experiencing dynamic growth, so you must be prepared to work hard and demonstrate ongoing commitment and dedication to the business.
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