Role Overview
As Sales Manager Italy for Fabriano Business, you will maximize sales results and further develop our market share across Retail & Wholesale channels, providing superior customer service through the leadership of a skilled team of Sales Agents. You will report to the Head of Sales Italy.
Responsibilities
* Implement the growing strategy for the two brands: Fabriano and Magnani 1404.
* Drive results for comprehensive ranges: School, Fine Arts, Print Making, Stationery.
* Lead the transformation of the sales organization by implementing the Retail (Direct + Indirect) strategy, redefining the balance between wholesaler and direct sales.
* Supervise and animate all sales agents for Italy in this channel in coordination with the Head of Italy.
* Act as front‑end with the agent team, controlling the business flow according to budget objectives, supporting agents in negotiations, and defining tailor‑made growth plans.
* Define the annual sales plan and collaborate with the Head of Sales Italy to foster new categories and store classes.
* Collaborate cross‑functionally with trade marketing and customer care service.
* Perform sales data business analysis to identify improvement opportunities and better planning.
* Organise presentations to enhance sales effectiveness through best practice sharing.
* Ensure collection and service level targets are met.
Qualifications
* 7+ years of experience in a commercial role in B2C companies with strong customer focus and key account management.
* Excellent sales skills dealing with entrepreneurial customers.
* Experience managing sales agents teams.
* Basic category management knowledge.
* Proficient in creating engaging presentations in PowerPoint and presenting to audiences.
* Good analytical skills and knowledge of Excel; Power BI a plus.
* Excellent communication skills; ability to lead negotiations and motivate agents.
* Enthusiastic, proactive and passionate about innovation.
* Fluent in Italian and English, both spoken and written.
* Preferably some knowledge of paper for drawing and art purpose.
Location
Based in Italy (preferably Milan, Verona, Rome or Fabriano).
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