The Asset Management Lease Operations Manager provides functional operational leadership for the Lease business including managing lease inquiries, dispatch reservations and planning with the channels, coordination of lease maintenance with maintenance manager, fleet data tracking including KPI management, managing asset utilization, and timely delivery of assets.
Job Description
Roles and Responsibilities
As the Asset Management Lease Product Manager, you will :
* Manage lease inquiries and Asset request to ensure we are meeting channel demand and supporting our lease members as best as possible.
* Availability planning as well as Asset allocation and reservations required to meet the lease demand.
* Manage the lease dispatch process working with the channel service managers to plan for outages and collaborate on the logistics to and from site.
* Coordinate with the lease maintenance manager to schedule and plan repairs that align with dispatch dates.
* Track the usage of lease assets as well as the pedigree information. Hours, Cycles etc.
* Help develop and deliver process training to our channel partners.
* Coordinate lease repair activities with Avenza and Port Klang.
* Work with Channel service managers and regional Field core contacts for the planning of resources for installation and removal activities. Provide purchase orders and manage the cost transactions.
* Support monitoring Operational issues with lease engines running at site.
* Monitor asset storage activities across the world and ensure we have preservation processes in place to maintain the engine properly.
* Collaborate with lease manager on 4 yr maintenance planning.
* Support the Quality issue resolution process.
* Maintain data for OTD, Utilization, lease engine to member ratios.
* Collaborate with Finance team and other functions to drive cost productivity – own and report lease cost productivity.
Required Qualifications
* Bachelor’s degree in business or a technical discipline, or significant experience in Aero derivative services, or equivalent experience in related Field.
* Experience with gas turbines engines and processes.
* Demonstrated Business Acumen and Presentation skills.
* Fluency in English and Italian languages required in writing and speaking.
Desired Characteristics
* Excellent communication skills with a strong focus on customer advocacy.
* High energy level with proven ability to lead change.
* Experience with engine overhaul and repair processes.
* Working knowledge of the engineering BOM structure for gas turbine engines.
* Passionate customer service orientation.
* Strong operations background, proven track record in achieving results.
* Strong analytical and problem-solving skills.
* Strong interpersonal, communication, and influence skills.
* Demonstrated ability to multi-task and work in a collaborative manner.
* Contract management.
* Knowledge of the logistics process and documents required to move cargo and clear customs.
* Working knowledge of forecasting, scheduling, cost management, and configuration management.
Additional Information
Relocation Assistance Provided : No
LI-Remote - This is a remote position.
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