The Chef de Rang plays a vital role in ensuring overall customer satisfaction through their commitment to delivering high-quality service. As a key member of our team, you will be responsible for overseeing a specific section of the restaurant, including its organization, coordination, and service. Your primary focus will be to provide customers with a warm and personalized welcome, ensuring exceptional service at our dining establishment. Furthermore, you will have the opportunity to develop the skills of your team members and support their professional growth. KEY RESPONSIBILITIES: Professional Technique and Customer Relations: - Guaranteeing customer and guest satisfaction within your section - Offering attentive service that caters to the individual needs of customers - Building strong relationships with customers by providing recommendations and fostering their loyalty - Demonstrating in-depth knowledge of our restaurant's offerings and effectively promoting them - Ensuring the proper handling and maintenance of provided equipment Team Management/Cross-functional Collaboration: - Evolving your work methods in alignment with our brand's philosophy - Contributing to a pleasant and cohesive working environment - Facilitating the integration of new restaurant team members - Collaborating closely with other hotel departments Sales/Commercial: - Taking a proactive approach in recommending and advising customers on our various offerings - Attentively responding to customer requests and ensuring their satisfaction - Driving sales growth by utilizing upselling techniques and promoting other outlets within the hotel Management: - Actively participating in achieving service objectives by following internal procedures, controls, and sales development strategies within the hotel - Adhering to billing and payment procedures - Ensuring proper management of tableware and delicate materials to minimize breakage Hygiene/People & Environmental Safety: - Maintaining a clean working environment and ensuring food safety by strictly adhering to HACCP hygiene standards - Following instructions and safety guidelines for provided equipment - Complying with the sustainable development plan REQUIRED SKILLS: - Ability to work effectively within a team and demonstrate initiative - Proficiency in English, as required by the hotel - Strong sense of hospitality, service, and commitment to quality - Sales skills - Team player - Dynamic approach - Excellent presentation skills - Diligence and organizational abilities Contratto di lavoro: Tempo pieno, Tempo determinato Durata contratto: 12 mesi Benefit: - Buoni pasto - Orario flessibile Orario: - Orario flessibile - Turni Esperienza: - chef de rang: 1 anno (Preferenziale) Lingua: - inglese (Preferenziale)