Key Account Manager - DIY
Have you got a proven track record of managing key national accounts?
Do you have extensive knowledge and experience within consumer goods industries?
Can you proactively manage allocated accounts in order to achieve objectives & targets set?
Macgregor Black are partnering with a Global Market Leading DIY brand, on the search for a Key Account Manager - DIY. This is a permanent position which is remote.
As Key Account Manager you will be responsible for driving commercial performance within the Sales function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. A previous experience within the homewares and furnishing products across key national retailers is required.
Key Responsibilities:
* Own and develop relationships with top Italian national retailers
* Manage and grow key distributors
* Negotiate annual terms, joint business plans, pricing, and promotions
* Identify and unlock new business opportunities aligned with brand strategy
* Deliver annual sales and profitability targets
* Monitor category and competitor performance; propose data-driven actions
* Lead product listings, assortment reviews, and merchandising negotiations
* Collaborate with Marketing, Finance, and Supply Chain to deliver account plans
* Ensure compliance with retailer requirements (data, sustainability, packaging, pricing)
* Manage account administration including promotional calendars, reporting, and forecasting
* Act as the Italian commercial contact point for the Cluster team
* Provide accurate sales forecasts, reporting, and insights
* Work closely with product and marketing teams to ensure local relevance
* Share best practices across the business
What We're Looking For:
* 5–8 years' national account management experience in FMCG, consumer goods, or DIY/garden categories
* Proven track record managing strategic retail accounts and delivering growth
* Strong understanding of the Italian retail & distribution landscape
* Strong financial acumen and Excel proficiency
* English essential and Spanish is desired
* Excellent negotiation and influencing skills
* Strong analytical ability (turning data into actionable strategies)
* High organisation and prioritisation in a fast-paced environment
* Ability to balance strategic focus with operational detail
* Comfortable working in an international matrix organisation
* Resilient, proactive, and hands-on
* Comfortable working autonomously with a manager based abroad
* Strong communicator, able to build trust with retailers and distributors
* Team player who collaborates well across functions and geographies
* Growth mindset: able to spot and seize new opportunities
Please contact Lewis Millican for further information.