Ph3Job Description Summary /h3pWe are looking for an IT Specialist with solid experience in corporate profile management, cloud platforms, and IT service management. The resource will be part of the DT Operations team and will play a key role in the management and maintenance of Single Sign-On solutions, HP PaaS platforms, ServiceNow, and the Microsoft 365 ecosystem. The role is intended to be performed 100% on-site at GE Vernova’s Aero Alliance site in Florence, Italy. /ph3What You’ll Do /h3ulliManage user environments and device deployment—deploy and configure user PCs and corporate mobile devices in line with company policies and MDM platform standards; manage user troubleshooting and resolve day‑to‑day IT issues efficiently. /liliAdminister identity and access management—manage SSO solutions based on SAML 2.0, OAuth 2.0, and OpenID Connect; administer IdPs including Azure AD; oversee MFA platforms such as PingID and YubiKey; automate user provisioning and deprovisioning via SCIM; monitor authentication logs to identify and respond to identity‑related security incidents. /liliSupport cloud and Platform‑as‑a‑Service (PaaS) environments—manage and optimise PaaS infrastructure; collaborate with development teams on deployment and maintenance of cloud‑native applications; monitor platform performance, scalability, and service availability. /liliManage IT service requests and tickets—use ServiceNow across ITSM modules (Incident, Problem, Change Management); support users and deliver internal training on platform use. /liliAdminister Microsoft 365 and collaboration tools—manage Microsoft 365 tenants across Exchange Online, SharePoint, Teams, OneDrive, and Intune; administer licences, groups, security policies, and compliance settings in the Admin Center; configure Microsoft Teams as the corporate communication platform; manage DLP, retention, and Information Protection policies. /li /ulh3Who We’re Looking For /h3pYou’re an IT professional with solid experience across identity management, cloud platforms, and enterprise systems. You bring both technical depth and clear communication skills, and you thrive in a dynamic, collaborative environment. /ph3Required Qualifications /h3ulliFormal education in Information Technology, Computer Science, or a related discipline (valued but not mandatory). /liliProven experience in an IT role with a focus on identity management and enterprise systems. /liliSolid proficiency in Microsoft 365 and related administration tools. /liliHands‑on experience with ServiceNow (ITSM modules). /liliWorking knowledge of PowerShell for automation and scripting within the Microsoft environment. /liliFamiliarity with Zero Trust Security concepts and the ITIL framework. /liliGood command of technical English (B2 level or above). /liliEligibility to apply under Italian Categoria Protetta legislation (Law 68/1999, Article1). /li /ulh3Preferred Qualifications /h3ulliServiceNow ITSM or Certified System Administrator (CSA) certification. /liliExperience working in complex, multi‑stakeholder IT environments. /liliDemonstrated proactive approach to continuous learning and adopting new IT technologies. /li /ulh3Benefits /h3ulliRelocation Assistance: Not provided. /li /ulh3Equal Opportunity Employer /h3pWe are committed to building an inclusive workplace where everyone can contribute fully, and we actively welcome applications from candidates of all backgrounds, including those with disabilities or protected status under Italian law. /p /p #J-18808-Ljbffr