Ph3Job Purpose /h3pInternal co‑owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for a defined set of mid‑sized partner across the TDSYNNEX portfolio; incentivised based on total portfolio. /ph3Responsibilities /h3ulliMaximize call potential and outcomes by using a variety of sources to gather customer information. /liliGenerate new business opportunities by planning outbound calls to customers. /liliHave conversations with customers around a solution or product area. /liliOffer recommendations to enhance the value proposition by collecting information from customers to understand their business requirements. /liliAchieve monthly/quarterly revenue and margin targets for the aligned customer or segment. /liliBuild excellent customer relationships through proactive engagement. /liliDevelop partner relationships (including account planning and cross‑selling). /liliProvide, sell, and negotiate product information, pricing, special offers, and promotions. /liliAttain key performance indicators (KPIs) such as daily talk time and outbound calls. /liliSell the benefits of using TDSYNNEX and the company value proposition. /liliIdentify project opportunities and engage with BDM/ISS when specific product or vendor knowledge is required. /liliEngage in active inside selling and intelligent project fishing. /liliManage customer back‑order with specialist knowledge. /liliGenerate and own a pipeline of deals in TDSYNNEX’s CRM system, regularly reviewing and updating it to ensure active closure of opportunities. /liliProvide accurate and timely quotations to customers. /liliEnsure TDSYNNEX maintains service level agreements with customers. /liliManage customer back‑order expectations and reporting. /liliProactively develop relationships with key internal and external contacts. /liliEnsure the CRM system is well maintained and provides correct customer information. /li /ulh3Knowledge, Skills, and Experience /h3ulli1–2 years of experience in sales or equivalent educational background. /liliKnowledge of product sets is desirable but not essential. /liliNumerate with good attention to detail. /liliExcellent telephone manner. /liliPriority management and planning skills. /liliStrive to achieve set targets. /liliUnderstanding of the sales process. /liliEffective communication skills. /liliGood relationship building. /liliWorking knowledge of Microsoft Word, Excel, and Outlook. /liliIdeal candidates will have previous experience with IT systems for quotation, order entry, and CRM. /liliIT industry knowledge is desirable but not essential. /li /ulh3Benefits /h3ulliElective benefits tailored to your country to best accommodate your lifestyle. /liliCareer development programs and on‑demand courses to accelerate your path to success. /liliWell‑being seminars, events, and a global Life Empowerment Assistance Program. /liliDiversity, Equity Inclusion initiatives that value every voice. /liliGlobal networking opportunities through the onboarding program and community activities. /liliParticipation in peer‑led inclusive communities, business resource groups, and volunteering events. /li /ul /p #J-18808-Ljbffr