Cloud Technical Account Manager – Arrow Enterprise Computing Solutions (ECS)
Arrow ECS is a part of Arrow Electronics providing innovative IT solutions. This role is based in Milan or Bolzano.
What You Will Do
* Support business teams in developing, constructing and answering technical questions on assigned solutions.
* Acquire technical certifications and expand practical skills across different vendors.
* Deliver technical presentations, demos, PoCs, conduct trainings and webinars, and provide technical advice and support to customers.
* Participate in technology fairs and events.
* Manage customer support cases using the ticketing system.
* Continuously train in latest technologies and enable or develop customers per Business Unit needs.
Qualifications
* Customer orientation with a sense of innovation and technology experience on Cloud or AI technology.
* Mandatory experience in AWS technology.
* Experience in technical presentations, demos, PoC implementations, and running training courses and webinars.
* Experience in relation with technical stakeholders and in channel business.
* Strong communication skills.
* Ability to identify and resolve partner issues with excelling at prioritization of the workload.
* Business fluency in Italian and English.
* Traveling is not a problem.
* Technical IT high school or technical degree in Computer science.
What Is In It For You
* Competitive salary and benefits.
* Growth opportunities.
* Diverse and challenging tasks.
* Opportunities to work with biggest players in IT sector.
* Open corporate culture with a modern dynamic work environment.
* Safe and trustworthy employment.
* Collaboration with different teams and sharing experience.
* Participation in technology fairs and events in Italy and Europe.
* Personal notebook and mobile phone benefits.
Arrow is an equal opportunity employer
Arrow is an equal opportunity employer. We are committed to providing an accessible, inclusive, open, and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
Location
IT-Milan, Italy (Viale Piero e Alberto Pirelli)
Time Type
Full time
Job Category
Sales
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Technology, Information and Internet
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