Overview
MSC Cruises, the 3rd largest cruise operator in the world with an ambitious 10-year investment plan of €13.6 billion that includes the construction of up to 17 new digital ships, plus terminals and other important assets. We’re transforming our business and building a modern, highly digitalized company with IT at the core to support the digital transformation. Working in MSC Cruises is dynamic and global, with freedom to shape the future of digital in our organization, supported by a vast evolving business. Our environment is international, fast-paced, highly collaborative and meritocratic.
We are looking for an IT Infrastructure Technical Project Manager in our Naples office, the major service delivery center in the Group. The position offers the option of smart working to ensure the best work-life balance possible.
In a very dynamic and growing IT dept, the IT Infrastructure Technical Project Manager reports to the IT Infrastructure Manager and will be supporting MSC Cruises in IT Infrastructure Project Management.
Responsibilities
* Develops high level detailed programs and project plans
* Follows up, monitors, and tracks progress of programs and projects
* Ensures that all programs and projects are delivered on-time and with quality
* Creates and maintains comprehensive project documentation
* Builds and maintains relationships with stakeholders and other IT units
* Reports and escalates to stakeholders and management
* Ensures compliance in alignment with MSC Security guidelines and contributes to security design
* Contributes to incident, problems and change management of related areas
* Supervises the Patch Management process
* Maintains and upgrades IT systems; monitors system performance and troubleshoots issues
* Tracks emerging technologies and implements them in the organization
* Monitors IT infrastructure projects to ensure alignment with business goals and timelines
Qualifications
* Fluent in English, oral and written. Any other language is an advantage
* Masterer or Bachelorer’s degree in Computer science, engineering or equivalent
* Minimum 3+ years of experience as an IT technical Project Manager
* Ability to communicate with technical and non-technical audiences and to deliver with stretched deadlines
* Hands-On experience with IT project management tools and technologies
* Coordination / project management skills
* Risk management skills
* Strong leadership and decision-making skills
* Strong analytical skills
* Knowledge of IT Infrastructure and Operations best practices and processes
* Knowledge of Cloud, Cloud Native solutions
* Microsoft Active Directory, Azure AD, Intune
* Knowledge of virtualization solutions (e.g., VMware, vCentre, ESXi)
* Experience with monitoring tools like Zabbix, Grafana, Dynatrace
* Good knowledge of Unix/AIX/Oracle systems is an advantage
* Experience with containerization technologies is a plus
* Collects and translates business and technical requirements into detailed specifications
VISA REQUIREMENTS (if any): Right to work in Italy.
About MSC Cruises
Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian / Arabian Gulf. MSC Cruises was born in the Mediterranean and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. The company has a €6.5 billion investment programme and a fleet of 13 ships across four classes: Lirica, Musica, Fantasia and Meraviglia. MSC Cruises earned the Bureau Veritas "7 Golden Pearls" for environmental stewardship and partners with UNICEF to support programmes for children worldwide.
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