LA SPECIALIZZAZIONE HEALTHCARE & PHARMA DI ADHR GROUP, RICERCA PER GROSSA AZIENDA FARMACEUTICA: _ Key Account Manager_ The person selected will report to the Area Manager and will have the following responsibilities: - Advertises and promotes products and services of the Company through effective interaction with health care professionals and organizations to increase the awareness and use of the Company's pharmaceutical products. - Reframes features into customers benefits and uses relevant literature and medical/scientific promotion aid material competent and accurately. - Manages and provides assistance in managing or maintaining accounts of strategic clients. - Resolves customer complaints regarding promotion and service and handles enquiries and interests quickly and professionally and in accordance with Company procedures. - Supports Marketing Department activities by gathering current marketplace information on pricing, products, new products and delivery schedules, following up on new leads and referrals stemming from field activity. - Provides inputs into budget planning, promotion target forecasting and marketing procedures as required. - Ensures the prompt transmission of relevant information from the healthcare professionals back to Marketing, Medical Affairs or Clinical Research Departments. - Ensures the prompt reporting of adverse events to the Pharmacovigilance Department in accordance with company procedures. - Stays in constant communication with all team members to get information on doctor's activities and effective territory planning. - Catches new opportunities, special developments tor products and services, collects information as well as feedback thanks to field activity and then coordinate with proper staff of the company. Requirements: - Degree in Life Sciences or an associated area. - Good English knowledge. - Extensive experience in all aspects of Customer Relationship Management. - Strong understanding of Region's customer and market dynamics and requirements. Location: Puglia e Basilicata