Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world. - We're recruiting a Store Manager on a permanent contract to join our team in Verona_ Sales - Achieving sales targets - Analyse sales reports and data to determine business needs and implement strategies - Define individual objectives for sales consultants - Motivate team members and ensure understanding of KPIs to improve individual and team performance - Work with the marketing team Customer service - Ensure quality of customer service - Ensure that the team maintains communication with customers - Resolve customer complaints and support decisions made by sales advisors Operations - Ensure the maintenance, presentation and organisation of the shop - Ensure payment procedures are followed - Monitor expenditure on blinds - Set up staff schedules as required - Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS. - Maintain good communication with members of the company and other stores. Visual Merchandising - Improve and maintain merchandising guidelines - Ensure that the store is clean, organised and complies with the guidelines set by management. - Work with the logistics and marketing teams to ensure that the store's product range is correct - Identify and communicate defective products as quickly as possible - Communicate stock requirements Human resources - Participate in the recruitment, training and development of staff - Develop and monitor training programmes - Evaluate the performance of each staff member and provide constant feedback to improve performance - Helping to resolve HR problems - Ensuring that professional image and standards are respected and reflect the brand image Profil recherché You love APM Monaco! You have solid experience as a Supervisor/Assistant Store Manager You have experience in luxury/fashion retail and visual merchandising You are fluent in English You know how to analyse sales reports and react quickly You have strong communication and organisational skills Flexible working hours (evenings, weekends and bank holidays) Recommandations :_English level required_ Contratto di lavoro: Tempo pieno Retribuzione: a partire da €2.400,00 al mese Orario: - Turno diurno - Tutti i weekend - Weekend Tipi di retribuzione supplementare: - Bonus Sede di lavoro: Di persona