Job Overview Job ID: 3204210 | Afaq - Warehouse Branch Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service. The successful candidate will be responsible for Fulfillment Operations and a range of cross‑functional start‑up activities, championing, challenging and at times signing off on network standards, executing assigned pre‑launch tasks, and building results on launch until the sustained phase. They will transition from a project management role to lead the FC/Store Ops organisation for multiple sites/countries with a team of Area Managers. Key Responsibilities
Lead fulfilment operations & cross‑functional start‑up activities; champion network standards; execute pre‑launch tasks; drive results until the sustained phase. Transition from project manager to FC/Store Ops leader for multiple sites/countries, managing a team of Area Managers. Promote a culture of safety and well‑being. Analyze and implement corrective actions to maintain high quality, productivity and SLAs across all shifts. Support and lead a team, handle administrative work, and build a strong team culture. Analyze performance and suggest process improvements to optimise work and improve customer service. Collaborate with other managers to standardise shift processes.
Basic Qualifications
Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts. 1+ years of employee and performance management experience.
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience.
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