Ph3Senior Product Manager Tech, Global Subscription Growth, Music Growth and Marketing /h3 pWe are looking for a Senior Product Manager - Tech to own the subscription internationalization and intelligent chatbot strategy for Amazon Music. This role puts you at the forefront of expanding Amazon Music’s subscription business in high-growth international markets, while also defining a new global standard for how customers interact with and manage their subscriptions. /p pIn this role, you’ll sit at the intersection of music streaming, payments, promotions, and conversational AI. You will be responsible for making Amazon Music subscriptions both globally scalable and locally relevant, while also creating a smart, intuitive chatbot experience that empowers customers to engage with their subscription directly — from plan exploration and upgrades to cancellations, entitlements, and benefits access. /p pYou are highly data-driven, proactive, and comfortable navigating ambiguity across business and technical domains. You thrive on working backwards from diverse customer needs worldwide and scaling mechanisms that work across regions and use cases. /p h3Key job responsibilities /h3 ol liInternationalization Market Expansion ol liLaunch and scale Amazon Music subscription offers in new and growing international markets. /li liLocalize pricing strategies, promotions, and upsell experiences to meet regional customer expectations and regulatory requirements. /li liPartner with Finance, Payments, and Engineering teams to deliver trusted, market-ready payment solutions. /li liBuild scalable mechanisms for subscription onboarding, lifecycle management, and retention globally. /li /ol /li liIntelligent Subscription Chatbot ol liDefine and drive the global strategy for Amazon Music’s subscription chatbot. /li liCreate an AI-driven conversational interface that helps customers with subscription-related needs, including plan discovery, pricing questions, upgrades/downgrades, cancellations, entitlements, and benefit access. /li liCollaborate with Engineering, Data Science, and CX teams to design personalized, proactive flows that reduce friction and increase customer confidence in managing their subscriptions. /li liContinuously improve the chatbot’s accuracy, coverage, and customer delight using data insights and generative AI capabilities. /li /ol /li /ol h3About the team /h3 pThe Music Subscriptions team builds and maintains the systems that power Amazon Music’s global subscription business. We address challenges that affect millions of customers daily, spanning international expansion, payment integrations, promotions, upsells, and next-generation subscription experiences. /p h3Basic Qualifications /h3 ul liBachelor's degree /li liExperience owning/driving roadmap strategy and definition /li liExperience with feature delivery and tradeoffs of a product /li liExperience contributing to engineering discussions around technology decisions and strategy related to a product /li liExperience managing technical products or online services /li liExperience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning /li /ul h3Preferred Qualifications /h3 ul liExperience in using analytical tools, such as Tableau, Qlikview, QuickSight /li liExperience in building and driving adoption of new tools /li /ul pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr