MAMA?
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Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co‑founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places where everyone feels at home; they are born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic vibe. They are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we’re all here to make the customer experience unforgettable. Our mission is to bring little moments of happiness to people.
Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
Our commitment to diversity and inclusion: Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender‑neutral, so the masculine gender is used here to lighten the text.
Job Description
Would you like to join us and contribute to the opening of our Mama Shelter Lake Como? You must be fluent in Italian as well as English. Please send an English version of your CV.
THE MISSION
Like Granny’s dishes from our childhood, our cuisine is generous and of the best quality. In this way, you are responsible for setting up the dishes and respecting the values of Mama.
You are responsible for the quality of service, storage and cleaning in the kitchen, as well as food storage. You control and ensure the proper storage of supplies. You participate in the creation of the menu in collaboration with management and the Group Executive Chef. You recruit, lead and develop a kitchen team of around 30 people. You ensure the profitability of the kitchen through optimal use of goods, rigorous management and respect of ratios. You respect hygiene standards and you’ve mastered the HACCP method. You are responsible for the proper use of all equipment.
Qualifications
Passionate & creative – you have an opinion on what is crunchy and what is delicious.
You are organized and never let yourself be overwhelmed.
You always follow Mama’s recipes to the letter: quantity, presentation and appreciation, everything is there.
You know how to translate recipes perfectly into technical sheets; Mama lets the pros take over.
You like when there is volume, and we’re not talking about music.
You’re an excellent manager, you master cost control, analysis of figures & optimization of productivity.
You are an educator and love to pass on your knowledge.
You recruit and develop talents to support the growth of the Mama Shelter group. A real driving force, you know how to motivate and unite the troop.
You are great at delivering the Mama experience to our suppliers; you have great relationships, and they love you.
YOUR LITTLE EXTRAS
You were hesitating between applying for Top Chef and coming to us, but you prefer the vibes of cooking at Mama.
Available and attentive, you are close to the teams.
You have natural authority with a heart of gold.
Application Process
At Mama, no AI!
We review your application in person and take the time to understand your background.
We organize an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. xjrgpwk
Once you’ve passed the phone interview, we’ll arrange a remote meeting or a meeting at Mama to meet the gang.
Naturally, you’ll receive a response from us within two to three weeks at the latest, whether it’s a or a .
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