Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.
The hotel has won the award for the World's Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.
Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.
Main Duties and responsibilities
* Receive orders and serve customer requests completely in a timely manner
* Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
* Take food orders and assist the floor team with deliveries as required
* Understand menu content, any menu changes, and promotional activities
* Keep your service area clean, tidy, and well-prepared
* Efficiently manage the proper settlement of all customer accounts
* Answer guest queries in a polite and helpful manner
What are we looking for
* Previous experience within a cocktail bar environment
* The ability to create classic cocktails
* Flexibility in hours as you will be working rostered shifts, especially on weekends
* Exceptional personal presentation and communication skills
* Flexibility to respond quickly and positively to a range of work situations
* Passion for delivering exceptional levels of guest service
Hyatt offers a great range of benefits, including:
* 12 free nights per year of service across Hyatt Hotels worldwide
* Employee and Friends & Family rates across Hyatt Hotels worldwide
* Dry cleaning of business clothes
* Complimentary meals on duty
* Continuous Learning & Development opportunities
* Staff celebrations
* Plan Welfare
* Settling the costs of urban public transport - ATM Milano