PAt Ferragamo, we're more than just building a Brand /ppWe're redefining luxury fashion. /ppCommitted to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that have always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship. /ppAnd you’re more than just joining a Team. /ppWe are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team. /ppLet’s Evolve Iconic and create the next exciting chapter! /ppYou will join us in our new store in Fidenza, Italy. /ppYOU /pulliA leader, a nurturer, a natural connector with a passion for helping others develop and express their true potential. /liliUndertake work with a high degree of integrity, leading by example in every situation. /liliTake action and ownership, ensuring a magical client experience for our clients and handling your team and clients with personal care and empathy /li /ulpTHE JOB /pulliTake ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for results /liliLead and coach the team to transform each client experience into magical moments by creating a hand-crafted experience /liliPlay an active role in supporting your team on the sales floor, to drive individual and team objectives /liliCreate a long-term, authentic bond with your team by fostering growth, listening with respect and inclusion /li /ulpESSENTIALS /pulliBeing passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clients. /liliCommunicating and storytelling with conviction, you master the ability to listen and ask the right questions. /liliActing and thinking first of the employee and client relationship. /liliEmpowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit. /liliThinking innovatively of new ways of creating value and magic for the clients /li /ulpMISSION DETAILS /pulliDesign, lead and drive store strategy to achieve the best sales performance and key performance indicators, by understanding client desires and creating a hand-crafted 360°experience for the client /liliActively engage in wider community and seek inspiration from other industries to form a cohesive team focused on creating an energetic, exciting, innovative, and approachable environment /liliRole model best in class sales and self-leadership by playing an active role within the team, and also take action to solve problems with positive outcomes /liliCoach the growth and development of the team in providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of Ferragamo standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc.) /liliConduct regular reviews with the team including department managers to increase team performance and further develop their skills /liliBuild and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward thinking mindset /liliKeep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goals /li /ulpLanguages: Proficiency in Italian and English, more languages will be advantageous. /ppPosition available: Full Time, Fixed-term contract /ppOUR DEI COMMITMENT TO YOU /ppAt Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background. /p