Working at Freudenberg: We will wow your world!
Responsibilities:
* Customer Quotation Management: Review customer expectations, align with account managers and Lead Centers, prepare pricing, and handle the quoting process within CRM, including follow-up.
* Sample and Tooling Management: Handle all relevant sample and tool orders in alignment with the relevant production plants, including the invoicing process.
* Pricing Management: Maintain customer-specific prices in SAP and manage price increases in alignment with account managers.
* Customer Master Data Management: Ensure accurate and up-to-date customer data.
* Support on Customer Contracts: Assist with terms and conditions, commercial/logistics/price agreements.
* Commercial Handling: Manage customer-specific requirements and handle customer debit/credit notes.
Qualifications:
* Educational Background: Bachelor’s degree in Business, Sales, or a related technical field.
* Professional Experience: Previous experience in a commercial field, preferably in Customer Service or Inside Sales.
* Language Skills: Fluent in Italian, English, and German (preferred).
* Technical Skills: Excellent PC skills, including Microsoft Office Suite (especially Excel and Outlook), and ERP (SAP).
* Customer Orientation: Strong focus on customer needs and satisfaction.
* Communication & Interpersonal Skills: Strong verbal and written communication skills, positive approach, and ability to build strong partnerships.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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