Job Description
Our Chef de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Chef de Rang will be a part of the F&B Team to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
Key Responsibilities
* Ensure a timely, accurate and high-quality service, providing the work direction for the restaurant staff
* Supervises wait staff, verifying that their workstations are stocked neat and orderly and ensuring that the restaurant premises, silver, glass, porcelain etc. are kept clean and in good working order
* Ensures that the dining room is ready for guests by checking overall condition of restaurant regularly, according to HACCP and the Hotel standards and regulations
* Provides guests with quality service by monitoring staff assignments and responsiveness
* Greets and seats guests, making sure they receive the best-in-class service
* Ensures readiness and compliance among all staff to gather all guest needs and to timely fulfill all their requests
* Ensure that the food deliveries from kitchen to the guests match all the Hotel excellence standards
* Proactively coaches effective relations between kitchen production and restaurant service
* Reports all potential and real hazards immediately and takes action to prevent them from happening
* Ensures that emergency procedures are enforced to provide for the security and safety of guests and employees
* Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct is maintained by all employees in the department
* Checks that all food and beverage sales is registered and paid for appropriately
* Checks the restaurant reservations to be aware of VIP guests
Qualifications
* Hotel School diploma
* Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role
* Flexibility, high team working and leadership
* Curious, team player, caring about guests and employees, attention to details
* Flexibility to work on several shifts, weekends and holidays
* Ability to remain professional and calm in a fast-paced, high volume environment, consistently delivering impeccable and elegant service to our guests
* Italian and English confidence are mandatory
* Constant top-level grooming
* Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct,
* Ability to work efficiently also under pressure
* Legal right to work in Italy.
Additional Information
* A competitive package (base salary and yearly bonus)
* Medical Insurance, integrating Collective Labor Agreement one and extended to the family
* Ticket Restaurant
* Annual leave
* ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
* Learning & development: Opportunity to develop your talent and grow within your property and across the world!
* Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.