Ph3Job Purpose /h3 pInternal co‑owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities. Key account management for a defined set of mid‑sized partners across the TD SYNNEX portfolio; incentivised based on total portfolio. /p h3Responsibilities /h3 ul liMaximizes call potential and outcomes using a number of different sources to gain information on customer /li liGenerate new business opportunities by planning outbound calls to customers /li liHave a conversation with customer around a solution/product area /li liOffer recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements /li liAchieve monthly/quarterly revenue and margin targets for the aligned customer/segment /li liBuild excellent customer relationships through proactive engagement /li liDevelop partner relationship (incl. account planning, cross‑selling, etc.) /li liProvide, sell and negotiate product information, pricing, special offers and promotions /li liAttainment of key performance indicators (KPIs) such as daily talk time and outbound calls /li liSell the benefits of using TD SYNNEX and the company value proposition /li liIdentify project opportunities and engage with BDM/ISS if specific product/vendor knowledge is required /li liEngage in active inside selling and intelligent project fishing; manage customer backorder along specialist knowledge /li liGenerate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities /li liProvide accurate and timely quotations to customers /liliEnsure TD SYNNEX maintains service level agreements with customers /li liManage customer backorder expectations and reporting /li liProactively develop relationships with key internal and external contacts /li liEnsure CRM system is well maintained and provides correct customer information /li /ul h3Knowledge, Skills and Experience /h3 ul li1‑2 years of experience in sales or equivalent educational background /li liNumerate with good attention to detail /li liExcellent telephone manner /li liPriority management and planning skills /li liStrive to achieve set targets /li liUnderstands sales process /li liEffective communication skills /li liGood relationship building /li liWorking knowledge of Microsoft Word, Excel, Outlook /li liIdeal candidates will have previous experience of IT systems for quotation, order entry, CRM /li liIT industry knowledge would be desirable but not essential /li /ul h3What's In It For You? /h3 ul liElective benefits: tailored to your country to best accommodate your lifestyle /li liGrow your career: accelerate your path to success with formal programs on leadership and professional development, and many on‑demand courses /li liElevate your personal well‑being: boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program /li liDiversity, equity inclusion: valuing every voice is how we succeed and promoting inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities /li liMake the most of our global organization: network with other new co‑workers within your first 30 days through our onboarding program /li liConnect with your community: participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives /li /ul /p #J-18808-Ljbffr