Ph3Experteer Overview /h3pAs Director of Commercial Strategy, you will lead the hotel's sales function to drive revenue across Rooms, FB, Spa, and Events. You will shape an integrated commercial plan aligned with brand guidelines and market dynamics, working closely with Revenue, Marketing, and on-property leadership. This role focuses on identifying growth opportunities, optimizing profitability, and maintaining a strong market presence in the luxury hospitality segment. You’ll influence pricing, distribution, and campaigns to support the opening and performance of Mandarin Oriental Cristallo, Cortina, a landmark luxury resort. This position offers strategic impact in a fast-changing, data-driven environment with a /ph3Retribuzione / Benefits /h3ulliLead Sales, Marketing, Revenue Management, and Distribution to drive growth and profitability /liliDevelop and implement the integrated commercial strategy and business outlook /liliPrepare annual sales budgets, marketing plans, and forecasts with revenue and marketing teams /liliMonitor trends, competitor activity, and events to adapt strategies /liliIdentify future revenue opportunities through structured analysis and translate insights into action with KPIs /liliFoster collaboration across Sales, Revenue, Marketing, and operations to deliver performance /liliDefine pricing, inventory controls, segmentation, and channel strategies with Regional and Corporate teams /liliEvaluate sales channel effectiveness and optimize budget allocation for ROI /liliLead event-specific revenue strategies and manage reservation inquiries to capture demand /liliPartner with Marketing to design campaigns supporting commercial objectives and ensure consistent brand messaging /liliUtilize digital platforms to drive awareness and conversion; review campaign results for optimization /liliAnalyze financial statements, revenue reports, and market data to identify risks and opportunities /liliTrack key metrics such as booking pace, market share, and competitor performance /liliEmbed governance to surface risks, deliver monthly insights, and drive action plans to meet targets /liliControl expenditures through forecasts and adherence to budgets /liliEnsure effective use of commercial systems (SynXis, IDeaS, Delphi) for execution and reporting /liliComply with Mandarin Oriental policies and perform other duties as required /li /ulh3Responsabilità /h3ulli7+ years of senior sales experience in luxury hospitality /liliAt least 3 years in a leadership role managing teams and key accounts /liliTrack record of driving revenue growth and hitting targets across multiple segments /liliStrong leadership and cross-functional collaboration with Sales, Marketing, Revenue Management, and Distribution /liliHigh business acumen and strategic thinking with ability to translate insights into plans /liliExcellent written and spoken English; local language where applicable /liliProficiency with hotel commercial systems (SynXis, IDeaS, Delphi) and related analytics tools /liliAbility to manage multiple complex projects in a fast-changing environment /li /ulh3Requisiti fondamentali /h3ulliMOstay complimentary nights /liliLearning Development programmes /liliWellbeing benefits and wellness programmes /li /ul /p #J-18808-Ljbffr