The Team
Most people know Deliveroo as the app that brings sushi or burgers to their front door. Deliveroo for Work (DfW) is our dedicated B2B arm. We help businesses—from tech startups to global law firms—manage their corporate catering and employee food perks. Whether it’s providing late-night meals for hardworking teams, organizing office pop-ups, managing monthly “stipends” for remote workers, or catering massive boardroom events, DfW is the secret ingredient to a happy office culture. We offer companies a centralized platform to control spending while giving their employees access to the best restaurants in the city. The growth opportunity remains huge, with 2026 being an important year for the business. You’ll lead the Corporate Commercial Italian Team for Deliveroo for Work, reporting to the Head of Deliveroo for Work for Europe. You’ll also work very closely with the French and Belgium teams who are part of the EU team. This is an excellent role for someone who enjoys working on a commercial strategy, managing a small team and drawing insights from data to guide growth. You will work under a hybrid work model with (at least) 3 days a week either in our Milan office.
Responsibilities
* Leadership: working with cross-functional teams both within and outside of the DfW team to drive global collaboration and maximise growth. Role model best-in-class behaviours, supporting direct and indirect reports to deliver common goals. Work closely with the Business Development Managers to onboard new clients and with Account Managers to grow lasting relationships with accounts in Italy.
* Line Management: line manage a team of 2 Account Managers and 2 Business Development Managers, building an inclusive and high-performing culture. Establish a performance management framework for the team.
* Strategic vision: support EU DfW leadership in building the strategy across Deliveroo for Work, playing a key role in designing the global servicing strategy for the existing portfolio of clients.
* Stakeholder Management: own the relationship between Product, Legal and Marketing teams to ensure requests are prioritised based on market needs and to ensure the seamless rollout of new features to your team’s portfolio.
* Portfolio Management: while this role will not directly manage clients, you will be the point of escalation on all Italian accounts, owning renewals and driving growth through industry knowledge and data analysis. Your ability to extract data to define priorities and planning for the team will be crucial.
* Cross-functional collaboration: own global projects and campaigns and supervise other team members when required to ensure smooth delivery within tight deadlines.
Requirements
* A driven and hardworking individual
* 5+ years of experience in commercial roles, ideally in a B2B environment
* 2+ years of experience managing a team
* A strong leader, able to influence internal and external stakeholders
* Commercially savvy: you don't just close deals; you understand margins, ROI, and long-term value, able to structure large, complex deals
* Data-driven and excellent planning - comfortable working with large data sets in both Looker and Excel
* Excellent attention to detail – proven ability to multitask in a work environment
* Excellent verbal and written communication skills; strong presentation skills
* Hunger to progress within a fast-paced startup environment
* Problem solver: you don't take “no” for an answer; you find a creative way to say “how about this instead?”
* Technical skills: experience with Salesforce is preferable
* Food obsessed: You genuinely believe that great food makes a workplace better (and you probably have a favorite local spot you’re dying to tell us about).
* Fluency in Italian and English required
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
#J-18808-Ljbffr