OverviewWe are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.
#COLOROUTSIDETHELINESWe are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.Marni is looking for its Outlet in Noventa di Piave an In Store Client Developer and Deputy Store Manager.YOUAct as a role model, leading by example under any circumstancesTake actions and ownership, ensuring the appropriate client experience for all visitors while aiming to be a leader with a passion for helping others growA powerful communicator, handling your colleagues and clients with personal care and empathyResponsible, courageous with ideas, resilient and authentic in your approachActing and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clientsBeing a master at storytelling and at the art of asking engaging questionsThinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clientsKEY RESPONSIBILITIESLeading a team to transform each client experience into magical moments by creating a hand-crafted experience to drive individual and team objectivesResponsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the product.Contribute to improve the commercial performance through the technical knowledge of the product, the numerical analysis of sales and stocks, the rotation of the product and the supervision of replenishment and visual equipment.Coach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experienceDrive the omni-channel experience in store and use digital resources to communicate whenever face-to-face is not possible.Empower, develop, motivate, and work alongside the team to drive results through delivering an elevated customer experienceBuild a client book through establishing client relationships to drive additional traffic and create client engagementSupport the Store Manager in driving the store strategy to achieve the best sales performance, by
understanding client desires and creating a hand-crafted 360° experience for the clientActively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segmentLeading by Example demonstrate best in class sales and self leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful and loyal client relationships through CRM initiativesGuarantee the efficiency and effectiveness at floor level in terms of clientelling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomesBuild and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, passionate, forward-thinking mindsetSupervises the state of the stockroom and of the related stockpile, ensuring that are in line with the sales potential, coordinating the related team and keeping informed the Store Manager about adjustmentsOptimizes the stock management and verifies that the goods handling is suitable for the sales process, collaborating with the reference employeeEnsures the care of all the products and materials in the stockroom, collaborating with the store teamSupports the Store Manager in managing all the activities related to the annual closure, category flash inventories and fiscal annual inventorKEY REQUIREMENTSPrevious at least 5 years experience in fashion/luxury retailIn depth product knowledge of women universe, either RTW, shoes and accessoriesExperience in training the team, empower and motivateResults-driven and customer focusedStrong communication skills (verbal, in person, via email, SMS, etc.)Strong attention to detailsAvailable to work over weekends, public holidays and outside normal working hours#MRNCreativity at Marni comes from differences.
We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.
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