Account Manager (Italian Speaker)
This position is based in Slovakia and requires relocation to Bratislava.
Amazon Business helps businesses and public organizations reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics.
About the Role
We are looking for a candidate to join our team of Account Managers supporting the Italian-speaking market.
The Account Managers will support Amazon Business customers by assisting individuals to become Amazon Business customers and by supporting customers in their journey through blockers removal and collecting voice of customers to support in continuously improve our solution.
A successful candidate will have the ability to pivot quickly as this team will need to master current processes and develop new ones to better serve our internal and external customers.
Responsibilities
* Propose new services or features to our customers to build joint business plans with Amazon.
* Optimize your customers' portfolio, their spending growth and operational efficiency with Amazon Business.
* Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience.
* Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience.
* Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas.
* Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs.
Benefits
* We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth.
* We provide access to a global learning library (self-learning, virtual webinars, LinkedIn Learning) and a dedicated mentorship program to continuously learn and develop new skills.
* We provide an extensive onboarding program and continuous learning sessions, including an off-site training in one of the European countries where Amazon Business is present.
* We give the opportunity to work in a fast-growing team with unique opportunities to develop your skills in additional areas of interest: territory management, automation and development of new processes, project management, data analysis.
* We hold periodic sporting and social events that all employees can get involved in.
* We work Monday to Friday and offer flexible working hours which allow people to come earlier or finish later, helping to improve work-life balance.
* We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners.
About the Team
Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo.
The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment.
Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development.
We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects.