IT Project Manager - (Customer Experience Platform)Permanent JobWho are we?Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!Interviews: During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.We look forward to meeting you!Job descriptionJoin our team and start a new adventure in an international and dynamic environment where you will be able to fulfil your career expectations in a fast-growing organization as a IT Project Manager - (Customer Experience Platform).Being a consultant at Amaris Consulting means positioning yourself as a technical and functional expert in an industrial field but above all being an ambassador of our organization to clients thanks to:Your interpersonal skills and ability to listen in order to build a strong relationship of trust with our clients and fully understand their challenges and issues.Your curiosity and eagerness to learn as we support over 1000 clients from all sectors worldwide.Your missionsLead the complete RFP lifecycle with Marketing and Procurement alignmentCoordinate with vendors and organize solution demos and evaluationsDefine project scope, implementation plans and ensure on-time deliverySupport contract finalization in collaboration with Procurement and LegalMaintain detailed documentation including KPIs, milestones, and platform architectureFacilitate communication and alignment across Marketing, CRM, eCommerce, and IT stakeholdersDrive Agile ceremonies and manage sprint prioritiesMonitor project risks and track financials, budgets and change requests in ServiceNowEnsure compliance with governance processes and maintain audit-ready documentationMap and manage the complete project timeline and key milestonesCoordinate multidisciplinary teams and foster alignment across departmentsManage and monitor large-scale project budgets and financial forecastsYour profileExperience with project management and complex multi-stakeholder initiativesExperience with RFP management in coordination with ProcurementExperience with Agile methodologies and tools (JIRA, Confluence, ServiceNow)Experience with digital marketing or MarTech platforms (CDPs, CRMs, campaign tools)Experience with platform integration and vendor coordinationAcademic background: engineering schools or equivalentFluent English and ItalianYou have an ability to prioritize in fast-paced environments and communicate with clarityWhat we offerAn international community bringing together 110+ different nationalitiesAn environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilitiesA robust training system with our internal Academy and 250+ available modulesA vibrant workplace that frequently gathers for internal events (afterworks, team buildings etc.)Strong commitments to CSR notably through participation in our WeCare Together programRemote policy: Possibility to work remotely from ItalyAmaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.
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