Job ID: | Amazon Asia-Pacific Holdings Private Limited
ABOUT AMAZON OPERATIONS
Operations are at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll help us exceed productivity goals and deliver against our customer promises. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.
ABOUT THE ROLE
As an Area Manager, you will lead and develop your own team of Amazon Associates; your main focus will be motivating, mentoring, and coaching your team. You are responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement. You will provide associates with the tools needed for success and drive productivity and efficiency through data-driven decisions and analytical problem-solving. This role is located in Singapore.
Key Responsibilities
- Supporting all safety programs and compliance to ensure a safe work environment for all Associates
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Partnering with the management team to establish and maintain quality control standards
- Proactively identifying and leading process improvement initiatives and Lean tools
- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
- Leading and developing a team of Amazon associates
- Communicating policies to associates and acting as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
- Ensuring procedures are followed for building security and product loss prevention
- Creating, managing, and supporting recognition and communication programs
- Hands‑on role: working closely with the team on the shop floor to solve problems and remove barriers
- Create, oversee, and drive a culture of safety and well‑being
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
- Work collaboratively with management-level colleagues to standardise shift practices
Basic Qualifications
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- 3+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience with Six Sigma tools and Lean techniques
- Experience in warehouse operations and logistics or equivalent
- Relevant experience in using data or anecdotal evidence to influence business decisions
Preferred Qualifications
- 3+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted: March 26, 2026 (Updated 7 minutes ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr