PbAccount Manager /b /ppAn Account Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. /ph3What will I be doing? /h3pAs an Account Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards: /polliAnalyse local market trends and competitor activity to identify business leads /liliDevelop customer accounts and travel within the local area to drive business into the specific hotel / cluster and to increase market / customer share in all revenue streams /liliNegotiate room rates / packages with corporate clients /liliDevelop and implement creative local marketing channels, including social media channels /liliPrepare company contracts for the hotel in accordance with current business and pricing conditions /liliWork within current business strategies and recognize potential opportunities /liliCooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs /liliAttend sales events, as required /liliProduce accurate and timely reports that meet the needs of the Sales Director and senior management, including reporting of appointments, calls made, and business leads /liliAnswer customer queries promptly and professionally /liliManage staff performance in compliance with company policies and procedures /liliRecruit, manage, train, and develop the sales team /li /olh3What are we looking for? /h3pAn Account Manager serving Hilton brands is always working on behalf of our guests and collaborating with team members. To succeed in this role, you should maintain the following attitude, behaviors, skills, and values: /pulliPositive attitude and good communication skills /liliCommitment to delivering high-quality customer service /liliExcellent grooming standards /liliFlexibility to respond to various work situations /liliAbility to work under pressure and independently /liliExperience in a sales role with a proven track record of closing sales /li /ulh3Preferred qualifications and skills: /h3ulliKnowledge of the local market /liliKnowledge of hospitality industry /liliPassion for sales and achieving targets and objectives /liliDegree-level qualification in a relevant field /li /ulh3What will it be like to work for Hilton? /h3pHilton is the leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to providing exceptional guest experiences worldwide. Our vision, “to fill the earth with the light and warmth of hospitality,” unites us to create remarkable hospitality experiences every day. Our team members are at the heart of this mission! /p #J-18808-Ljbffr