Social network you want to login/join with: Main purpose: The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the efficient running and profitability of the restaurant according to our standards and procedures. Reports to: Restaurant Manager. Main duties and responsibilities: • Support to the Restaurant Manager in ensuring a tailor made culinary experience and satisfaction of Guests according to our standards and procedures; • Ensure that restaurant team work according to our standards and procedures; • Oversee the Restaurant service supporting the Maître when needed; • Create and maintain a professional and personalised relationship with Guests, handling comments and complaints; • Create and maintain a professional relationship with colleagues and other departments; • Able and willing to motivate the team to obtain guest satisfaction; • Support the Restaurant Manager in accomplishing restaurant human resources objectives by orienting, training, scheduling, coaching, counselling and disciplining employees and staff rotas; • Support the Restaurant Manager in reaching restaurant financial goals, in drafting inventory, in controlling stock level and costs; • Support the Restaurant Manager in organising events in the Hotel under the F&B Manager supervision (e.g. banquets, weddings). We offer: • Fixed-term contract according to C.C.N.L. Settore Turismo. • Learning & development activities and career opportunities. • Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte". • Staff celebrations. Competencies required: • Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service. • Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks. • Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel. • Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success. • Service excellence: Delivers service standards, which consistently exceed guest expectations. • Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs. Other requiements: • Professional experience in a similar role in 5 stars hotels and/or well-known restaurants; • English knowledge at Advanced level; • Knowledge of F&B management software (e.g. Quadranet); • Certificate as Professional Sommelier and/ or gastronomy studies preferred; • Preferable evidence of self-development through specialized courses, conferences/workshops; • Valid HACCP certification; • Previous experience as trainer is a plus. Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03). Share: J-18808-Ljbffr