Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.APM MONACO is recruiting a Store Manager for our new shop at Madonna di Campiglio!SalesAchieving turnover targetsAnalyse sales reports and data to determine business needs and implement strategiesDefine individual objectives for sales advisersMotivate team members and ensure understanding of KPIs in order to improve individual and collective performanceCollaborate with the marketing teamCustomer serviceEnsure the quality of customer serviceEnsure that the team maintains communication with customersResolve customer complaints and support decisions made by sales advisersOperationsEnsure the maintenance, presentation and organisation of the shopEnsure payment procedures are followedMonitor expenditure on blindsSet up staff schedules as requiredManage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.Maintain good communication with members of the company and other blindsVisual MerchandisingImproving and maintaining merchandising guidelinesEnsuring that the store is clean, organised and complies with management guidelinesWork with the logistics and marketing teams to ensure that the store's assortment is correctIdentify and communicate defective products as quickly as possibleCommunicate stock requirementHuman ResourcesParticipate in the recruitment, training and development of staffDevelop and monitor training programmesEvaluate the performance of each staff member and provide constant feedback to improve performanceHelping to resolve HR problemsEnsuring that professional image and standards are respected and reflect the brand imageProfile sought:You love APM Monaco!You have solid experience as a Supervisor/Assistant Store ManagerYou have experience in luxury/fashion retail and visual merchandisingYou are fluent in EnglishYou know how to analyse sales reports and react quicklyYou have strong communication and organisational skillsYou are flexible in terms of working hours (evenings, weekends and public holidays)Don't wait any longer to join APM Monaco, apply now!Recommendations: English level requiredJob Types: Full-time, PermanentBenefits:Relocation assistanceStore discountSchedule:Day shiftMonday to FridayWeekend availabilityWork Location: In person