Epta is a multinational company, leading the way in sustainable innovation for commercial refrigeration. It meets the needs of commercial refrigeration for Retail, Food&Beverage and Ho.Re.Ca. We are looking for:
Vending Technical Lead
KEY RESPONSIBILITIES
* Manage technical training for customers and Epta local entities
• in presence visiting customers across Europe
• implementing remote support via digital platforms
• implementing digital training as eLearning and video instructions
* Supporting customer technical department to integrate Epta’s solutions
* Supporting customer to manage warranty request and/or spare parts orders in our Portal
* Contribute to the customer satisfaction presenting Epta’s solutions (with focus in technical aspects and innovation)
* Collecting market information and customer’s needs
* Cooperate with the internal departments to improve Epta’s solutions based of customer’s needs
* Promoting sales and selling activities of all New Equipment products and services
EXPERIENCE
* Professional experience in the role or similar: 1→3 years
* Management experience: preferably in vending industry, horeca and/or equipment installation.
* Languages: Italian, English, French like plus.
* Highest Education Level*: High school or ITS (electronics or tecnical specialization)
Home Office Agreement with reference to Plant Casale Monferrato
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