DescriptionReporting to the Regional Sales Manager, the Regional Account Manager is responsible to deliver sales target through the key customers in his territory and the development of the most relevant Regional customers.ResponsibilitiesTo manage assigned Regional Key customers and all other relevant customers within the defined territory (mostly AB) delivering both revenue and profitability growth, consistently with the overall commercial strategy of the company. The person will be the main point of contact for customer and CooperVision with the overall objective of achieving short- and long-term sales growth.To build, lead and coordinate cross functional resources to provide value-added winning solutions for both customer and the Company. Among the key collaborations:Customer Service to ensure service levels are both maintained and acceptable to the account.Field professional network to deliver training programs to retail staff and to improve knowledge of CooperVision’s products and placement.Customer Marketing to develop, agree and implement Joint Business Plans with the Regional key customers.To accomplish sales targets, including revenue and sales mix thanks to the effective implementation of the agreed activities and a day-by-day call plan aligned with expectations. Optimize the travel time to improve prospecting activities and the customers’ visit efficiency.To ensure and constantly update his knowledge of CooperVisions products, clinical and technical information, product strategy, market and commercial positioning and brand messages while supporting customers to suit their needs.To attend all sales meetings to ensure understanding of Company direction, action plans and required performance in different areas of work.To represent the Company at seminars, exhibitions and meetings as required enhancing the customer experience when interacting with CooperVision’s team members.To accurately complete all reporting and administrative duties as lay down at any time including the upkeep of the designated CRM system and a complete set of customer records for the designated area to ensure all knowledge is shared for the company benefit.Any other related duties connected with the Company’s business.Key Performance Indicators: to meet or exceed agreed targets by customer/brand and account penetration within territory by effectively selling CooperVision’s products and services within agreed time scales.Commercial travel requirements: 80% or more.QualificationsSales professional with experience in a professional sales environmentAwareness and ability to make a positive impact with prospective and existing customersEnviable track record of achievement (target achievements) gained from organizations that demonstrate and require strong interpersonal skills in order to influence at all levels of managementCustomer business expertise and commercial understandingExcellent inter-personal skills including empathy and resilienceA long term, strategic focus in all interactions, using insight and business selling skillsAbility to manage a large geographical sales areaHighly pro-active and able to work successfully alone as well as within a team to pre-determined objectivesWorks well under pressureSelf-motivated with the ability to prioritize and organize effectivelyExcellent presentation and negotiation skillsResults orientedEntrepreneurialRespected, honest and trustworthy with high levels of integrity.Ability to read and understand technical material.Knowledge of most common operating system and office programs and sales CRM.
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