Italian speaking Order Support Agent in Lisbon w/ Relocation bonus Join to apply for the Italian speaking Order Support Agent in Lisbon w/ Relocation bonus role at Elemental Insights. Job Overview As an Italian-speaking Order Support Agent, you will manage and ensure the smooth processing and resolution of customer orders. Responsibilities include monitoring order statuses, resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives. Details Work type: On-site Location: Lisbon, Portugal Relocation bonus: Offered for applicants outside Portugal Responsibilities Handle customer inquiries related to order statuses, deliveries, and discrepancies. Ensure compliance with company policies and procedures in order processing. Resolve order-related issues such as cancellations, returns, and exchanges. Collaborate with internal teams to streamline order fulfillment processes. Maintain accurate records of customer interactions and transactions. Provide feedback and suggestions to improve order support operations. Requirements Italian C2 level English B2 level Strong attention to detail and excellent communication skills Self-sufficient and confident in troubleshooting basic order processing issues Ability to work independently and meet deadlines in a fast-paced environment EU Citizenship No previous experience required Please upload your CV in English Additional Information Seniority level: Not Applicable Employment type: Full-time Job function: Other Industry: Marketing Services J-18808-Ljbffr