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We are looking for a Senior Business Development Manager – Consumer, Retail & Fashion at DHL Supply Chain, part of DHL Group that has got 584,000 people in more than 220 Countries. DHL Supply Chain is the global leader in contract logistics, providing innovative, end‑to‑end supply chain solutions across multiple industries. To strengthen our Consumer, Retail & Fashion sector in Italy, we are looking for a highly experienced Senior Business Development Manager to drive new business growth and support strategic development initiatives at national level.
Role Purpose
The role will take full responsibility for business development activities within the Consumer/Retail/Fashion segment. This includes:
Key Focus Areas
* Build and manage a qualified business pipeline;
* Identify, pursue, and convert new business opportunities;
* Prepare commercial offers, manage customer presentations and negotiations.
* Manage all stages of the sales cycle: customer meetings, internal alignment, proposal preparation, contract negotiation, and handover to implementation teams.
* Support business units with existing customers and contract renewals when needed.
* Support the BD Italy Director and the Strategy & Marketing Director in defining and rolling out the sector strategy for Consumer/Retail/Fashion at national level in coordination with European Region.
* Conduct competitor and market intelligence for B2B, B2C, and eCommerce models.
* Monitor KPIs and ensure target achievement.
* Lead and develop a team of 3 direct reports.
Required Experience & Skills
* University Degree in Economics or Engineering
* Significant experience in Business Development and Sales
* Strong expertise within Consumer / Retail / Fashion sectors
* Knowledge of warehouse operations, transport, and logistics solutions
* English: advanced / upper intermediate
* Strong commitment to understanding and anticipating customer needs, building trustful relationships, and delivering solutions that drive customer success.
* Approaches complex challenges with analytical rigor, creativity, and ownership, identifying effective solutions and transforming issues into opportunities.
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