Join to apply for the Sales Manager - Rinascente Milano role at DOLCE&GABBANA
We are currently looking for a Sales Manager to join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and ensure excellent service to every customer.
Key Responsibilities
* Collaborate with store management to meet sales targets and enhance client experiences.
* Coordinate Front of House (FoH) and Back of House (BoH) activities.
* Serve as a role model for sales staff and brand ambassador.
* If a Key Holder, prioritize client service, meet sales targets, and manage operations.
* Drive sales through excellent service and product knowledge.
* Execute tasks set by management efficiently.
* Support staff in achieving targets and improving performance.
* Analyze KPIs and develop strategies for improvement.
* Assist with CRM activities and monitor sales trends.
* Provide feedback on sales processes and product displays.
* Coach staff on sales skills and brand knowledge.
* Oversee stock and cash operations as needed.
Requirements
* Fluency in Italian and English; other languages are a plus.
* Minimum 5 years of relevant experience in luxury retail.
* Knowledge of Client Ceremony and its implementation to increase business.
* Visual and Merchandising techniques.
* Stock management methods and techniques.
* CRM methods and procedures.
Location: Milano, Italia.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail Apparel and Fashion
* Retail Luxury Goods and Jewelry
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