Overview
Resuscitation
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
Travel and location
* Up to 60% travel within Europe.
* Occasional presence in the Piacenza office (Italy) as required.
Responsibilities
* Primarily responsible for the research and identification of service contract opportunities within direct and indirect ZOLL customer markets.
* Build and nurture relationships with indirect sales channels supporting the growth of service.
* Direct Service Support; build and nurture relationships with direct end users supporting the growth of service within direct service regions.
* Sales enablement: train and support channel partners to ensure they are equipped with servicing tools and knowledge to promote and sell services.
* Revenue growth: identify and research the market share to best understand the servicing landscape.
* Service contracts: responsible for service contracts and post-equipment; identify, research and prepare contract quotes. Promote service contracts to customers with factory warranty or a lapse in warranty.
* Performance tracking: regular written structured reporting, and completion of management reporting tools.
* Tender support: work closely with authorized service providers, business partners and internal sales team on tenders.
Required Education and Experience
* Bachelor’s degree in business administration or equivalent required.
* Minimum 3+ years proven track record of success within service contracts, preferably in the healthcare industry.
* Experience working in a matrix environment.
* Fluency in Italian and very strong English.
* Excellent presentation and persuasion skills.
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