ABOUT US Our catalog shows more than 600 brands, including all world’s fashion and luxury top brands. We serve more than 1 million users with a global traffic spanning 200 countries and we’re growing by 30% every year. Each person at LuisaViaRoma plays an important role in the company’s success. Teams of highly professional and motivated workers create a healthy and engaging environment. Each department works closely with others to create a free-flow of ideas to work together and move forward as a team and push the company forward. Our team includes over 250 people from up to 15 different countries. Innovation and Future-forward LuisaViaRoma is constantly looking to the future and how to adapt to it seamlessly. Our development in the field of e-commerce was one of the first in Italy and our knowledge and involvement in technology helps us in staying ahead and ready for what’s next. Aside from our e-commerce website we’ve also created our LVR app which makes shopping fun, easy, and ultra-accessible. We pursue the best customer experience continuously improving performance, security, resilience and scalability alongside features of our platforms. Who are we looking for? We’re looking for a Sales Assistant to help us reach our organic goals. If you have a previous experience in top level retail, a deep interest in fashion and enjoy helping customers, this could be the job for you. What you will do: Under the direction of the Store Manager you would advise store customers on a range of products and maximize sales. - Receiving, processing, and organizing shipments and deliveries accordingly. - Restocking depleted or low shop items and ensuring that the sales floor is organized according to Store manager’s established guidelines. - Assisting customers in locating desired shop items. - Informing customers of shop promotions to encourage purchases. - Addressing and resolving customers complaints in a professional manner. - Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed. Requirements for this role: - Background in top-end retail along with a deep knowledge of streetwear market.: - English and Italian proficiency are required. - Good organizational skills. - Flexibility on working hours, including Saturdays and Sundays. - Good personal standing. - You will also need to be honest, reliable and polite. Location: We are based in Florence, Italy. COKUx0Xxqy