PstrongJob Description /strong /ppstrongThe Company /strong /ppMetropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. We are reimagining parking to allow millions of consumers to "drive in and drive out," creating a future where transactions are fast, easy, and convenient, even online. Our goal is to power checkout-free experiences everywhere, making everyday living, working, and playing remarkable and saving valuable time. /ppstrongThe Role /strong /ppThe Operations Manager supports operations at one or more locations. This managerial role supervises at least two full-time employees or equivalents and ensures all operational elements—including team performance, customer service, financials, maintenance, and safety—meet Metropolis standards. The position is based at a high-end luxury hospitality location. /ppstrongResponsibilities /strong /polliManage a team of hourly employees: /li /olulliSchedule shifts and verify attendance /liliOrganize and manage team tasks to meet organizational and Metropolis standards /liliInterview, hire, and develop staff /liliEnsure completion of training /li /ulliDevelop and oversee forecasting, planning, and budgeting for the location(s) /liliControl expenses within approved budgets /liliMaintain maintenance documentation and meet maintenance goals /liliPromote safety through audits and coaching /liliCollaborate with clients to define performance metrics and execution strategies /liliEnsure operational documentation is complete and recorded /liliMeet Metropolis customer service standards, including greeting customers, handling inquiries, and coaching staff /liliImplement company initiatives and processes /liliConduct performance evaluations /liliPerform additional operational duties as needed /lipstrongQualifications /strong /pulliExperience in luxury hospitality leadership is strongly preferred /liliHigh School Diploma or GED required; some college preferred /liliPrevious business experience /liliKnowledge of scheduling and payroll is a plus /liliAbility to manage multiple tasks and meet deadlines /liliStrong interpersonal and communication skills /liliAbility to identify safety concerns and respond appropriately /liliEffective written and verbal communication skills /liliMaintain confidentiality of work-related information /liliAbility to work in a diverse environment and be sensitive to issues of inclusion /liliWillingness to work extended hours as needed /li /ulpemJoining Metropolis means becoming part of a team of world-class product leaders and engineers, building a technology ecosystem at the intersection of parking, mobility, and real estate. We aim to foster an inclusive culture where every voice is heard and the best ideas prevail. You will play a key role in cultivating and maintaining this culture as we grow. /em /ppem#LI-DL1 #LI-Onsite /em /ppemMetropolis Technologies is an equal opportunity employer. We base hiring decisions on merit, qualifications, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or any other protected characteristic under law. /em /p #J-18808-Ljbffr