Wireless Store Manager
Wireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.
We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.
If you're outgoing with amazing energy and love to talk about cool technology, we have the job for you. As a Wireless Sales Representative, you'll get to know our communication technology inside and out. You'll be the expert everyone looks to when it comes to what's next in wireless and wired technology solutions.
We offer:
* Competitive pay (base plus commission)
* Benefits - paid time off, medical/dental and more!
* On-going training on the latest technology
* A fun, fast-paced work environment
* A growing company with lots of opportunity for growth
Job Description:
* Sells all products and services offered by the Company.
* Meets all sales objectives.
* Handles all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders.
* Maintains strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.
* Maintains knowledge of competitive offers and provides critical market feedback to the Store Manager regarding local competition and product/service needs.
* Handles service inquiries from customers.
* Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.
Job Requirements:
* Using competitive spirit to meet and exceed assigned sales goals.
* Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
* Understanding customers' needs and helping them discover how our products meet those needs.
* Multi-tasking in a fast-paced team environment.
* Working a variety of hours including weekends, evenings, and holidays involving occasional overtime.
* Educating and engaging customers through product demonstrations.
* Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone, or written note.
* Position may be commissioned and quota based.
* Coach/train/develop store staff.
Desired Qualifications:
* 1-3 years retail/customer-facing/sales experience preferred.
* 1-3 years of management experience preferred.
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