About UsHBX Group is the world's leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through a network of 300,000 hotels and 60,000 high‐value clients across 140 source markets. Tech‐driven with a customer‐first philosophy, our commercial teams combine deep market knowledge with a global approach and a local touch.Our people—Team HBX Group—are the heart of the company, encouraged every day to move fast, dream big, and make the difference. We believe that our unique combination of tech + data + people sets us apart.
Job SummaryWe are seeking a relationship‐driven and commercially minded professional to join our team as Account Manager (Hotels). In this role, you will be the face of HBX Group to our hotel partners, responsible for managing a defined geographic portfolio with a specific focus on contracting hotel partners in Sicily. You will lead contract negotiations, secure competitive rates, and ensure hotel performance and availability support our commercial goals. Working closely with internal teams, you will maximize revenue, optimize partnerships, and ensure strong supplier engagement.
ResponsibilitiesLead the full contracting process with hotel partners in both B2B and B2C environments, ensuring competitive rate agreements for HBX Group.Act as the Account Manager responsible for contracting all hotel partners within the Sicily region, ensuring strategic coverage and strong commercial outcomes.Negotiate contract renewal terms, including rates, inventory, offers, release periods, marketing contributions, overrides, and cancellation policies.Monitor the performance of each hotel and collaborate with the Yield Manager to ensure competitiveness and availability are optimized.Act as the key point of contact for accommodation suppliers, developing and maintaining strong, long‐term relationships.Support the resolution of major supplier or client complaints, ensuring effective solutions while preserving service quality and partnership health.Ensure suppliers fully understand HBX Group's value proposition, technology, and marketing capabilities to help maximize their revenue potential.
Skillset and Experience RequiredCommercial Skills: Strong commercial acumen with the ability to identify revenue opportunities, assess performance, and drive portfolio growth.Hotel & Travel Industry Experience: Experience working with hotels, travel suppliers, or within the travel sector, particularly in contracting, account management, or supplier relations.Negotiation Skills: Demonstrated ability to negotiate competitive commercial terms and create mutually beneficial agreements.Relationship Management: Proven ability to build, maintain, and strengthen relationships with external partners.Analytical Mindset: Comfortable working with performance data, KPIs, and market insights to support decision‐making.Communication Skills: Clear, confident communicator able to influence internal and external stakeholders.Adaptability: Ability to work in a fast‐paced environment with shifting priorities.Languages: Fluent English required; additional languages are a plus.At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected.Join us and be part of a team where equal opportunities truly make a difference.