Job ID: 3129468 | Twitch Interactive, Inc. - D48
Apply on Twitch's Career site: https://www.twitch.tv/jobs/en/
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn, on X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
You Will
Own and develop account-related features that drive both growth and user safety across all user segments
Design and implement complex user flows for age assurance, parental controls, and passwordless authentication experiences
Ensure compliance with global safety and health regulations including COPPA, GDPR-Age, UK Age Appropriate Design Code, and emerging legislation
Lead strategy for age verification and minor protection features, setting the standard for how Twitch protects young users
Balance user friction with necessary data collection to optimize for both safety outcomes and platform growth
Drive platform health through strategic account management decisions that impact millions of users
Partner closely with community product, design, engineering, legal, policy, trust & safety, and data teams to deliver comprehensive solutions
Translate complex regulatory requirements into actionable product requirements and elegant user experiences
Perks
Medical, Dental, Vision & Disability Insurance
401(k)
Maternity & Parental Leave
Flexible PTO
Amazon Employee Discount
Basic Qualifications
Experience communicating effectively with senior leadership
8+ years of product management experience, with at least 4 years focusing on trust & safety, community health, or user protection products at consumer platforms (we count time as engineer as PM time)
Proven track record developing authentication systems, content moderation tools, user protection features, and/or community health products at scale
Deep understanding of online safety regulations and compliance requirements across multiple jurisdictions
Demonstrated ability to balance competing priorities: platform growth, user trust, safety needs, and regulatory compliance
Experience managing complex multi-stakeholder initiatives involving policy, legal, trust & safety experts, and community health teams
Strong understanding of nuanced user behavior, community standards, and varying safety needs across different user segments and age groups
Preferred Qualifications
MS/MA or MBA in a technology or business related field
Background in authentication systems or identity verification
Hands‑on experience from major consumer platforms tackling age assurance or minor protection at scale
Experience implementing COPPA, GDPR‑Age, or other child safety compliance frameworks
Proficiency in SQL and data‑driven decision making
Previous work in gaming, social media, or live streaming platforms
Experience with customer experience (CX) and creator tools (CT) teams
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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