Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. All members of the Food & Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings in every area of the hotel, and that F&B is regarded as a strong point of differentiation for the hotel in its local market. At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all. KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: - To ensure a professional and profitable operation within the framework of the Hotel - With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program - To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure - To accurately forecast business demands to ensure efficient staffing & food production - To be responsible for all accounting and billing procedures in the outlets - To work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs, and actively promote and support these. - To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system. - To be responsible for the execution of all Associate reviews and appraisals in a professional and timely manner - To train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline - To be responsible for maintaining outlet safety and sanitation standards at all times - To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection. - Promote positive inter-departmental relations through candid communication and cooperation - To work closely with the Banqueting department to support all requested functions - Above all, to lead by example through a “hands on” approach to motivate our Associates to excel Additional Information Join our positive and vibrant team and be rewarded with these team benefits: - Ticket Restaurant - Discounts on accommodation across all Minor Hotel brands - Discount when you visit any of our restaurants, cafes and bars - Career progression - Reward & Recognition programs